We are happy to accommodate your needs for international shipments. Due to the widely varying import restrictions and duties, your international shipments will be processed by our Customer Service Representatives on a one-on-one basis.
For any shipments destined for outside the United States, please see our contact information section to get in touch with a Customer Care Representative for assistance.
Important Delivery Information
We normally ship in-stock items within one business day. Items are shipped by UPS ground unless otherwise specified by the customer during the checkout process. Rush same day shipment is available by request, call for more information.
Typical transit times for ground shipments from our Green Bay, Wisconsin facility to major US cities are as follows:
Atlanta, 3 days
Boston, 4 days
Chicago, 2 day
Dallas, 3 days
Detroit, 2 day
Houston, 4 days
Los Angeles, 5 days
Miami, 5 days
Minneapolis, 2 days
New York, 3 days
San Francisco, 4 days
Seattle, 4 days
To get more specific delivery time information please call Image Innovators
at 800-924-8577 or Email us at: customercare@image-innovators.com
Personalizations
For an additional charge, you may promote business contacts by adding name, title and phone number to merchandise. Corporate staff may want to add the name of an event or department name under the logo. A branch may want to promote its web site or location name. Please contact our Customer Care Department at 800-924-8577 for more details on pricing and minimums.
Custom Orders
Our online E-Store is designed for quick and easy ordering of our pre-decorated program merchandise. If you are interested in something, but cannot find it in our E-Store, please see our custom order section to get in touch with a Customer Care Representative for assistance.